Privacy Policy

    Effective Date:2025.5.10

    This Privacy Policy describes how ShopyReal collects, uses, and discloses your personal information when you visit or make a purchase from www.shopyreal.com

    1. Information We Collect

    We collect several types of information from and about users of our Site, including:

    • Personal Information: Information that identifies you as an individual, such as your name, email address, postal address, phone number, payment information (processed securely by third parties), and other information you provide directly to us when you place an order, create an account, subscribe to our newsletter, or contact us.
    • Usage Data: Information about your activity on the Site, such as the pages you visit, the products you view, the search terms you use, your IP address, browser type, operating system, referring URLs, and timestamps. This data is collected automatically using technologies like cookies, web beacons, and log files.
    • Device Information: Information about the device you use to access the Site, such as the device type, unique device identifiers, and mobile network information.

    2. How We Collect Information

    We collect information through various methods:

    • Direct Interactions: You provide information directly to us when you fill out forms, communicate with us, or make purchases.
    • Automated Technologies: We automatically collect certain information about your device and Browse actions using cookies, log files, web beacons, tags, and pixels as you navigate through the Site.
    • Third Parties: We may receive information about you from third-party service providers who assist us with payment processing, shipping, analytics, or marketing.

    3. How We Use Your Information

    We use the information we collect for various purposes, including:

      • To process and fulfill your orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.
      • To communicate with you about your orders, accounts, and inquiries.
      • To provide, operate, and maintain the Site.
      • To improve, personalize, and expand the Site and our offerings.
      • To understand and analyze how you use the Site.
      • To develop new products, services, features, and functionality.
      • To send you marketing and promotional communications (if you have opted in or where permitted by law), from which you can unsubscribe at any time.
      • To detect and prevent fraud and other malicious activity.
      • To comply with legal obligations.

    4. Sharing Your Information

    We do not sell, trade, or rent your personal information to third parties for their direct marketing purposes without your explicit consent.

    We may share your personal information with third-party service providers who perform services on our behalf, such as:

    • Payment processors (e.g., PayPal, Stripe)
    • Shipping carriers (e.g., FedEx, DHL)
    • Analytics providers (e.g., Google Analytics)
    • Marketing service providers (e.g., email marketing platforms)
    • Customer support platforms

    These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.

    We may also disclose your information:

    • To comply with legal requirements, such as a subpoena or court order.
    • To protect our rights, property, or safety, and the rights, property, or safety of others.
    • In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

    5. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

    6. Data Security

    We implement reasonable measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that nosecurity system is impenetrable, and we cannot guarantee the absolute security15 of your data.

    7. Cookies and Similar Technologies

    We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are stored on your device. We use cookies for essential functions (like keeping items in your shopping cart), analytics, and marketing.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

    8. Your Privacy Rights

    Depending on your location and applicable laws (such as GDPR, CCPA), you may have certain rights regarding your personal data, including:

      • The right to access the personal data we hold about you.
      • The right to request correction of inaccurate or incomplete data.
      • The right to request deletion of your personal data.
      • The right to object to or restrict the processing of your data.
      • The right to data portability.
      • The right to withdraw consent (where processing is based on consent).
      • The right to opt-out of marketing communications.

    To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

    9. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

    10. Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    By email: hy2009meng@163.com